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TAV Operation Services in Kazakhstan Extime Lounge Opened

Issue 26 - 2024
TAV Operation Services in Kazakhstan Extime Lounge Opened

TAV OS has inaugurated Extime Lounge at Almaty airport. Designed to offer an ultimate experience with personalized services, these two international departure lounges at Almaty Airport mark the first international development for Extime Lounge after the flagship inauguration in Paris-Charles de Gaulle airport in 2023.

The two lounges, a business lounge and a lounge for VIP customers, cover an area of approximately 600 square meters and 560 square meters, respectively. The business lounge offers 125 seats and amenities tailored to business travelers, including high-speed Wi-Fi, a business corner, a meeting room, a family room, an a la carte and live cooking buffet featuring global and local flavors, as well as a shower area and spa.

The VIP lounge can accommodate more than 100 guests and offers an upscale experience with a touch of luxury. In addition to the same amenities as the Business Lounge, it features premium food and beverage options, an exclusive VIP room and a dedicated bar area. Guests are offered an end-to-end journey by entering the lounge through a private entrance. A dedicated passport and security control area ensures a seamless journey, and when it is time to board, the Extime team also provides VIP transfer services directly to the aircraft.

Franck Mereyde, Chairman of Executive Committee, Executive Board Member of TAV Airports commented “We are extremely excited about the international debut of Extime Lounge in Kazakhstan at Almaty Airport. We are the largest airport management platform globally, Groupe ADP, with a footprint in 120 airports in 50 countries. Our goal to sustain a high growth model in accordance with new environmental and societal challenges. to develop Almaty as the best airport in Central Asia. Our growth strategy focused on three pillars: Digitalization, Sustainability and Hospitality. We will continue in investing in Almaty to develop Almaty as the best airport in Central Asia.”

Aude Ferrand, CEO of TAV OS, explains the vision behind TAV OS' new investment in Kazakhstan: "As a global hospitality company, we are delighted to bring our expertise to Almaty Airport by offering an exceptional lounge experience. It is essential to understand passengers and provide them with tailored services. That is why Extime is redefining the airport experience to make every visit unique and memorable, away from the crowds and the regular path, offering enhanced services and a wider range of amenities. We are very pleased to be part of taking the passenger experience at Almaty Airport to a new level.

As Groupe ADP Chief Customer Officer, Mathieu Daubert commented : ‘’ We are delighted to expand the Extime hospitality model beyond our frontiers along with TAV OS. Extime lounge sets new standards on the luxury lounge segment providing passengers an upscale range of services, design and commercial offers within one single place. We are very confident of TAV OS strong expertise in providing distinctive end-to-end hospitality services to bring passenger journey in Almaty to the next level.’’


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